Privacy Policy

At Merchant Couriers, we are committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data: Name, email address, phone number, mailing address, payment information
Usage Data: Browser type, IP address, pages visited, time spent on pages
Device Information: Device type, operating system, unique device identifiers
Delivery Information: Sender and recipient details, package contents and dimensions

2. How We Use Your Information

Merchant Couriers uses the collected information for various purposes:

To provide, maintain, and improve our delivery services
To process transactions and send related information
To send promotional communications (if you have opted in)
To respond to your inquiries and provide customer support
To monitor and analyze trends and usage
To ensure compliance with our Terms of Service
To prevent fraudulent transactions and other illegal activities

3. Disclosure of Your Information

We may share your information with:

Service providers who assist us in operating our website and conducting our business
Our drivers and delivery partners necessary to fulfill your delivery request
Third-party delivery partners and logistics providers
Law enforcement when required by law
Insurance companies for coverage purposes

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at the information provided on our website.